What is an ad hoc fee

Terms of Service

1. Definitions

1.1 The Services apply to all professional language services, including but not limited to localization and / or translation and / or, in connection with such services, desktop publishing, project management and / or engineering of software files, texts and other computer media and / or reading from a prepared script, provided this is carried out by you on behalf of AdHoc.

1.2 The Contract / service agreement refers to a contract between you and AdHoc for the provision of services, including these general terms and conditions.

1.3 The assignment concerns (i) the notification of the customer to AdHoc or the signing of the acceptance of an offer from AdHoc for services; or (ii) an order from you or any other instruction which the parties can reasonably understand as authorizing the commencement of the services, but to the exclusion of all terms and conditions submitted by you and not expressly accepted by AdHoc.

1.4 Disclosure / Confidential Information refers to information (in any form) that is confidential to either you or AdHoc, which you or AdHoc have designated as confidential and which you either disclose to AdHoc or we disclose to you in connection with our services.

1.5 Intellectual property rights concerns all rights to patents, copyrights, database rights, registered designs, design rights, utility models, trademarks, brand names, service marks, trade names, company names, semiconductor protection law, know-how or confidential information and all other rights in relation to other industrial or intellectual property rights, regardless of whether or not they can be registered, including all rights to register such rights ..

1.6 Translated material refers to documents, files, materials and works that are translated according to your instructions and made available by AdHoc.

2. Scope

2.1 These General Terms and Conditions (“GTC”) apply to all contracts, to the exclusion of all others (including any conditions that you may apply in the context of an order, specification or other document). No conditions contained in your order, specification or any other document will become part of the contract by simply referring to the contract. These terms apply to all of our sales or provision of services. Any changes to these terms and conditions are not valid, unless AdHoc has expressly agreed in writing. You acknowledge that you are not referring to any other statement, promise or representation by AdHoc than is set out in the contract / service contract.

2.2 AdHoc reserves the right to change these terms and conditions at any time. We will notify you of material changes thirty calendar days in advance by posting them on our website.

3. General Agreement

3.1 These GTC in conjunction with the respective service contract or the respective order form the entire agreement between the parties with regard to the subject matter of the contract.

3.2 Deviations from the provisions of these GTC are ineffective unless they are confirmed in writing by the authorized signatories of both parties.

3.3 Should any provision of these Terms and Conditions be declared invalid or unlawful for any reason, the remaining provisions of these Terms and Conditions shall remain valid and effective in the same way as if the invalid or unlawful provision were not contained therein.

 4. Offers, estimates, orders and order confirmations

4.1 All offers from AdHoc are non-binding within fifteen (15) calendar days from the date of issue, unless otherwise stated in the offer.

4.2 An order is only binding for AdHoc if it has been confirmed in writing by AdHoc.

4.3 A written order confirmation by AdHoc is required for the contract to be binding. Our general terms and conditions ("GTC") apply exclusively to the execution of the order, unless otherwise agreed in an individual service contract.

4.4 Objections to the content of the order confirmation must be raised in writing and must be received by AdHoc no later than one (1) week after the date of the order confirmation.

5. Customer Obligations

5.1 The customer is responsible for ensuring that the services are suitable for their specific needs.

5.2 The customer guarantees, warrants and undertakes that the materials transmitted to AdHoc do not contain any obscene or blasphemous content and do not (directly or indirectly) infringe the intellectual property rights of third parties.

5.3 The customer must provide all materials, information and components that are necessary for AdHoc to provide the agreed services.

5.4 The customer must confirm that he is the owner or legally entitled to own and use such materials, components and information and hereby grants AdHoc a license to use them for the purpose of providing the language services.

5.5 If you do not provide the above, if this is justifiably requested by AdHoc, AdHoc is released from any obligation to provide the agreed services at a previously agreed date.

5.6 The customer must hold AdHoc and our affiliated companies (which for the purposes of this clause also include our employees, managers, directors, agents and subcontractors) harmless from any liability, loss, damage, costs and expenses arising from the use or costs to AdHoc's possession of materials, information and / or components that you have made available to AdHoc.

6. Prices and terms of payment

6.1 The prices for services result from our order confirmation / our service contract. All prices are exclusive of taxes, duties, and other charges, including, but not limited to, sales, excise, excise, sales, and similar taxes or charges imposed by any government agency.

6.2 Unless otherwise expressly stated in the order confirmation / service contract, payments for services are due within seven (7) days of the invoice date. And without offsetting or deduction.

6.3 Payment for services must be made by the due date stated on the invoice.

6.4 If you do not pay an invoice within seven (7) calendar days after the due date of the payment, we may suspend the delivery of an order or the balance thereof until payment or the delivery of an order or the balance thereof by written notice within seven (7 ) Cancel calendar days after the grace period has expired. In addition, we can charge you interest at a rate of 2% per month from the due date to the date of payment. This applies in addition and not restrictive to other rights or legal remedies to which we are entitled or may be entitled by law or equity.

7. Term and Termination

7.1 These terms and conditions expire when all obligations of the parties from all orders have been completely fulfilled.

7.2 An order can be terminated by either side: (i) with immediate effect if the other party does not fulfill one of its essential obligations under these GTC and this non-fulfillment lasts 14 days after written notification; or (ii) after 30 days' written notice. Upon expiration or termination, all fees, including work in progress, will become payable and each party shall surrender the other party's property to the other party. The termination does not affect the rights and obligations of both parties.

7.3 In the case of pre-contractual negotiations, the supplier will be informed immediately as soon as circumstances arise in the client's environment that could lead to a termination of the pre-contractual relationship (e.g. cancellation of the budget, short-term change or suspension of the project).

7.4 The customer must inform AdHoc in writing of suspected defects or errors within ten (10) working days after receipt of the completed services.

7.5 In the absence of such notification, it is assumed that you have accepted the services.

7.6 The customer may not refuse acceptance due to a deviation that does not significantly affect the correctness of the delivery item